Contact Us : Free Consultation via WhatsApp
The La Gelato Academy team is ready to answer your questions about gelato courses, premium ingredients, or franchise opportunities. The initial consultation is completely free with no obligation.
Ask for free about courses, products, or franchise opportunities — response within 24 hours.
Three Ways to Contact Us
Choose the topic that matches your needs — each channel has a specialized team to give you the right answer.
Questions about Courses
For those interested in learning Italian artisan gelato. Our team will explain the available packages, the hybrid online + practical workshop format in Yogyakarta, and payment options suited to your budget.
WhatsApp about CoursesQuestions about Products
For those who want to buy cold process gelato ingredientsMade in Indonesia with consistent quality. Our team will explain the product catalog, B2B ordering options, and wholesale pricing.
WhatsApp about Products→ Visit la-gelato.com for full information about the B2B product catalog.
Questions about Franchise
For those who want to join as a La Gelato franchise partner. Our team will explain the business model, operational support, and partnership requirements.
WhatsApp about Franchise→ Full details at la-gelato.com/franchise-gelato.
Contact Us via Smart Form
Choose your contact topic in the form below. Your message is sent directly to the specialized team, who will contact you within 24 business hours.
For Gelato Courses
Are you interested in courses, packages, pricing, or registration ? Select the purpose “Information about gelato courses” in the form below.
- Details of the online program + workshop in Yogyakarta
- Pricing, packages, and payment options
- Registration and practical workshop schedule
Our team is trained in the methodology of Mr. Jeff. Every technical question is answered by staff who master our exclusive recipes and techniques.
For Media, Business Partners, or Other Requests
For media partnerships, B2B ingredient orders, franchise opportunities, or other questions — choose the appropriate purpose in the form below.
- Media and press partnerships
- B2B purchases of gelato ingredients
- Franchise and partnership opportunities
- Other questions — state your topic
Laboratory Location in Yogyakarta
The 1-on-1 practical workshop takes place in our laboratory in Yogyakarta — a professional facility with easy transport access and HALAL certification.
Access and Schedule
Our laboratory is located in Yogyakarta — a strategic area with easy transport access from Yogyakarta International Airport (YIA) and from central Yogyakarta.
Full Address
The detailed laboratory address is provided to participants already registered for Package 2 (1-on-1 practical workshop). For initial location information before registration, contact us via WhatsApp.
📍 Laboratory visits by appointment onlyHALAL Certified
Our laboratory is HALAL certified — all recipes, ingredients, and production protocols comply with HALAL standards for Indonesian Muslim consumers.
HALAL CertificationFrequently Asked Questions
Four quick answers to the questions we receive most often. For specific questions, contact us directly via WhatsApp.
How long does WhatsApp response take?
Maximum 24 business hours, usually much faster during Indonesian business hours (08:00 — 18:00 WIB, Monday to Saturday).
Is the initial consultation free?
Yes, completely free. The initial consultation does not require you to register — our team will explain the options and answer your technical questions without commercial pressure.
Can I have a video call before registering?
Yes, on request. For participants who want a deeper discussion about their business project, we can arrange a short video call (Google Meet or WhatsApp Video). Contact us via WhatsApp to schedule it.
Which languages are available?
Communication is available in Bahasa Indonesia (primary), English, and français — choose the language most comfortable for you.
Or Register Directly
Already sure you want to register without an initial consultation? You can view our packages and payment options directly, or contact us via WhatsApp for personal registration.